Eco Friendly Dogs Toys - Product Information and guarantee information

		This is what West Paw Design says about their bone product ..... Every dog loves a bone, but you will love it even more when it is an environmentally friendly Eco Bone! Dogs of all sizes will rejoice when they receive a 10” Eco Bone, or for the smaller pups, a 7” Eco Mini Bone. Strong fabric made up of 85% re-engineered recycled IntelliLoft™ fibers surrounds a squeaker, for an eco friendly, high quality dog toy. Proven SAFE! These bones have been rigorously tested from their fabric outside down to the squeaker in the center. Everything has been inspected by Öko-Tex third party ecological certifier. Worry free play for all your home's inhabitants! Two tone color palette has one side in bear (brown) and allows you to choose from bright colors of Green Tea (green), Willow (turquoise), Poppy (orange) or Marigold (yellow) on the other side. These bright color combinations radiate energy and stand out from the crowd.
What is IntelliLoft?		IntelliLoft™ is clean, safe, re-engineered PET (polyethylene terephthalate) polymer material that is a win/win for our customers and the environment! By recycling existing PET polymer material we are reducing energy use, while at the same time,keeping plastic bottles out of our landfills. Creating products that use IntelliLoft™ recycled material can use up to 8 times less energy than it takes to manufacture the same material new.
	Guaranteed Tough!!	This is what West Paw Design says about their Zogoflex bone product ..... Toss it, float it, chew it, love it! Introducing Hurley® - Guaranteed strong! Designed to be recyclable and to create virtually no waste during our manufacturing process. Hurley® is all the fun of a ball and a bone in one durable toy. Made from our extremely pliable, one-of-a-kind material, Zogoflex® . This versatile toy is bound to give your favorite chomper hours of enjoyment – GUARANTEED! We promise to replace Hurley if it can’t withstand your dog’s chewing, one time only. And, for those four legged water lovers, this toy even floats! To keep your dog looking cool at the park Hurley® comes in three electrifying colors. (The Tux Toy is made from the same material with the same guarantees.
What is Zogoflex?		Zogoflex is amazingly tough material that is buoyant, pliable, and designed to be recyclable, to create virtually no waste during our manufacturing process. Non-toxic and FDA compliant, our Zogoflex® material is made in the USA to create dog toys that are both fun and durable, such as Hurley®, Huck, Zisc®, and our newest toy, Tux™ - all are guaranteed against dog damage - yep, it's that tough! You'll be happy to know that Zogoflex® does not contain, nor does any of its components contain any known sources of lead, cadmium, mercury, latex, natural rubber, phthalates, hormones, Bisphenol A, or asbestos. Need to know more about the molecular make up and scientific composition? Simply contact one of our knowledgeable customer service crew!
How does the Guarantee Work?		West Paw Design say ...... Have a dog that was able to damage our Zogoflex® Toy? Well, you must have one amazingly powerful chewer - the return rate is less than 1%. You may choose to receive a free one-time replacement or refund - your choice! For Pawsability returns, please follow the procedure below : 1. A quick note to let us know the breed and age of your dog, and how long it took your furry friend to damage the toy. (This is optional, but we love the feedback). 2. Let us know if you would like a replacement or a refund. 3. Include the damaged toy and proof of purchase. Not only do we inspect the returned toys for weaknesses, but we also recycle them! 4. Be sure to include your own contact information so we know where to return the new toy or refund. 5. Mail the above to Pawsability, Lynacre Forgandenny Perthshire PH2 9EX How many times can I return a toy for a free replacement? Just one time per product line, per customer. Is your dog the back up "jaws of life" for your local fire department? Was your pooch so strong that he was actually able to damage our toy and you already received our one-time free replacement, but you found a different toy made from our Zogoflex® material that you think may last longer due to its size and shape? Go ahead and give it a try. You may be pleasantly surprised, due to the different shapes and sizes of the toys we've heard feedback that while a few dogs can damage one style of toy, they cannot actually damage another style. And if your dog is capable of damaging the new style of toy, go ahead and send it in and we'll offer a one-time replacement for this particular style of Zogoflex® toy. So to break it down, you can get one replacement Hurley®, one replacement Huck, one replacement Zisc®, and one replacement Tux. Still have questions? - please email pawsability, and we'll do our best to help.

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